Amazon B2B: EVERYTHING Amazon Sellers Need To Know About Amazon Business
- What is Amazon B2B? Amazon B2B refers to Amazon Business, Amazons’ business to business selling & purchasing marketplace.
- Amazon B2B allows your company to sell in bulk with bulk pricing, offer discounts & tax exemption to only businesses & much more.
- If you’re an Amazon Seller, you will learn EXACTLY what Amazon B2B is, how Amazon B2B works for buyers and how it works for sellers.
Imagine this, selling B2B without sales reps salaries, commissions and per diems. Sounds pretty great, right? Well, did you know you can do this on the SAME marketplace you sell to consumers? You can! It’s Amazon B2B using Amazon Business.
What is Amazon B2B? Amazon B2B is Amazons’ mechanism for businesses to sell their products directly to other businesses through Amazons’ B2B Marketplace, Amazon Business.
What is Amazon Business? Amazon Business is Amazons’ B2B marketplace that allows businesses of any size to register as a business and purchase business supplies on Amazon at various bulk rate discounts.
By reading this article, you’ll know if Amazon B2B is right for your business as well as how to get started and how to thrive at Amazon B2B on Amazon Business.
What Is Amazon B2B / What Is Amazon Business?
Selling B2B on Amazon through Amazon Business allows Businesses to both sell and purchase products one off and in bulk with various discounts on Amazons’ marketplace.
That being said, there are 2 programs involved in Amazon B2B for Amazon Business.
First, there is a program for sellers called the Amazon Business Sellers Program.
Next, there is a program for buyers called the Amazon Business Buyers Program.
So, what does this mean for you?
Amazon Business Sellers Program
Businesses can sell on Amazon in 2 ways. The fees for both are the same at this point in time.
Existing Seller Central Sellers can add Business Features through their Seller Central Account.
- Sellers you need to be on the “Professional Seller” plan.
- Eligibility is based on Seller Account metrics, such as Seller Feedback and past Sales Performance.
- Your existing access to all previous programs will remain the same (Amazon FBA, Sponsored Products, Amazon Home Services, Amazon Payments, etc.)
New Amazon Sellers Such as: Retailers Serving B2B, Manufacturers, Suppliers, Wholesalers, Distributors, etc. need to register for Amazon Seller Central as a “Professional Seller” as well.
Amazon Business Buyers Program
The Amazon Business Buyer Program is for buyers who want to purchase items for their business on the Amazon Marketplace.
Any business, organization, government or non-profit organization can sign up to buy via Amazon Business.
That being said, what types of businesses is Amazon B2B best suited for?
Who Is Amazon B2B For? / Who Is Amazon Business For?
My experience is, Amazon B2B and Amazon Business are perfect for the following types of businesses:
- Retailers with a focus on B2B
- Brands with a focus on B2b
- Retailers who carry SOME products with margins allowing you to target business buyers with bulk orders
- Brands whose product is dual purpose for B2B and B2C with margins allowing you to target business buyers with bulk orders
- Manufacturers & Suppliers with B2B related products that are looking to go directly to your consumer
- Dealers who represent many brands with products conducive to B2B sales
- Wholesalers with B2B related products that are looking to cast a much wider net, making your products available on Amazon
As eluded to above, you don’t have to make your entire catalog available on Amazon Business or go “all in” as they say. You can make SOME of your products available to businesses buyers.
Who Is Eligible To Sign Up For Amazon Business?
If you are a Business, Institution or Organization and have a location within the United States with a Tax Identification Number (TIN), you can apply for a business account.
If you’re in U.S. Territories (Puerto Rico, Virgin Islands, American Samoa, Guam, Northern Mariana Islands, ) and APO/FPO addresses, you can also register for an Amazon Business account.
Fair enough, but how does Amazon B2B work?
How Does Amazon B2B Work / How Does Amazon Business Work?
Amazon B2B with Amazon Business works by giving benefits to businesses buying on Amazon.
Sellers have access to an array of selling options not available to standard Professional Seller accounts that make their listings more attractive to business buyers.
How Amazon B2B / Amazon Business Works For Sellers
- Exclusive Business SKUs: Businesses can create listings only for businesses, that can only be seen by business buyers.
- Business Pricing & Quantity Discounts: Discounted business prices and tiered quantity discounts are only available to customers in the Amazon Business Buyer Program.
- Business Price: A discounted price available only to businesses regardless of the quantity purchased.
- Quantity Discount: Tiered discounts set by the business available for large quantity purchases.
- Tax Exemption: Businesses can provide tax exemption for qualified purchases.
- Seller Credentials: Businesses can set credentials such as ISO 9001 certified, small business, women, minority and veteran-owned business which are displayed to business customers.
- Business Product Identifiers: Businesses can provide manufacturer & distributor part numbers (MPN/DPN) or National Stock Numbers (NSN).
As a business buyer, special business only perks make it simple and smart to buy on Amazon Business.
How Amazon B2B / Amazon Business Works For Buyers
- Business-only prices and specials
- Free 2-day “Business Prime” shipping
- Sellers who meet credential requirements
- Quantity based pricing
- Choose from multiple marketplaces on a single product
- Millions of general consumer good products and business-only products
- Reports and analytics that make it easy to track your spending
Now, that being said, ultimately this is still Amazon right?
You will still want to reduce your ACoS on Amazon ads.
Seller Fulfilled Prime is still an alternative to Amazon FBA for merchant fulfillment.
Seems pretty straight forward right? So, what are the requirements for Amazon B2B?
What Are The Requirements of Amazon B2B / What Are The Requirements of Amazon Business?
Amazon B2B Requirements focus on top level performance.
Standard Amazon Seller Requirements:
- ODR (Order Defect Rate) of 1% or less
- Pre-Shipment Cancellation Rate of 2.5% or less
- Late Shipment Rate of 4.5% or less
Amazon B2B Requirements:
- ODR (Order Defect Rate) of .5% or less
- Pre-Shipment Cancellation Rate of less than 1%
- Late Shipment Rate of less than 2%
- A limited number of chargebacks, A-Z Guarantee Claims & Negative Feedback
- If your business participates in the Amazon Tax Collection Services, then your business needs to honor the customers’ tax
exemption through the Amazon Tax Exemption Program.
- The business needs to include a tracking number, packing slip, and purchase order number with every business order package.
But that’s just part of the story, what are the costs?
How Much Does Amazon B2B Cost / How Much Does Amazon Business Cost?
Any decision maker at a company has probably asked “yeah, but how much does it cost?” ten times by now or just skipped to this section and read it first like a choose your own adventure story.
If you’re curious about fees for the different Selling Plans on Amazon, have a look here: Compare Amazon Selling Plans
In a nutshell…
- Professional Seller Plan: which is a minimum requirement for Amazon Business is $39.99 / mo.
- Referral Fees: which are fees Amazon charges for referring customers.
- Referral fees on orders from Amazon Business customers vary by product category.
- The full list of referral fees, broken down by category can be found here, Selling on Amazon Business Fee Schedule
Something worth noting is the fact that some categories on Amazon require approval to sell.
Categories That Require Approval:
- Automotive & Powersports products
- Holiday Selling Guidelines in Toys & Games
- Music & DVD
- Join Amazon Handmade
- Sports Collectibles
- Video, DVD, & Blu-ray
- Collectible Coins
- Entertainment Collectibles
- Fine Art
- Streaming Media Players
- *** Industrial & Scientific (Click here to log into Seller Central and read more about certain restrictions in the Industrial & Scientific category)
A comprehensive list of categories and product types can be found here.
That being said, “how much does it cost?” is a good question but it’s easy to know how much something costs; “how much value does it bring to the company?” is an even smarter question.
Pros and Cons of Amazon B2B / Pros and Cons of Amazon Business
My experience is, Amazon is a complex beast so it’s important to know the real world practical Pros and Cons of Amazon B2B / Amazon Business.
- Quickly & easily reach high volume buyers
- Offer a unique product catalog only available to business buyers
- Greater control over your Seller Account metrics by only selling to specific B2B buyers with select credentials and certifications
- Increase conversions and visibility in Amazon Search by including additional documentation for products (CAD drawings, MSDS, user guides, etc.)
- Excellent opportunity for brands who may not otherwise sell on Amazon, to make their products available on the world’s largest marketplace
- Referral fee discounts are only available for certain categories
- FBA fee discounts are only available for certain price points
- More customer service is involved as business buyers typically ask for quotes
- Significantly stricter performance metric requirements
By now, you’ve assessed the costs and looked at the pros and cons; and are likely asking is Amazon B2B right for my business?
Is Amazon B2B Right For My Business?
Simply stated, yes Amazon B2B is right for your business if you can:
- Fulfill high volume orders
- Answer quote & customer service questions
- Offer business only discount pricing on one-off purchases
- Offer quantity pricing
- Offer products that businesses will need & use
- Meet the margin requirements that account for fees, shipping, tax exemptions, etc.
On the other hand, if the numbers don’t add up at this point, then it isn’t a good fit.
Also, from a marketing mechanism standpoint, it’s a great opportunity for businesses where the numbers make sense.
I do know brands and businesses that use Amazon solely as a marketing mechanism, aiming to break even to get their products in the hands of folks that wouldn’t otherwise find or buy from them so they can earn bigger, long term opportunity.
Like I mentioned earlier, Amazon is a complex beast.
One other note here, brands will still need to register with Amazons Brand Registry to get the full benefits such as:
- Enhanced Brand Content
- Amazon Product Listing Video
- Amazon Storefronts
(Learn more: Amazon Brand Registry: The Complete Guide)
Nevertheless, getting started with Amazon B2B is pretty easy…
How To Get Started With Amazon B2B / How To Get Started With Amazon Business
How do you get started with Amazon B2B? Just sign up!
If you’re a new seller and haven’t started selling yet on Amazon, you will just sign up through the sign-up page.
Existing Amazon Professional Sellers through Amazon Seller Central can enroll directly through Amazon Seller Central.
In my experience, due to the stricter performance standards, it makes a lot of sense to cover the new guidelines with your warehouse staff prior to getting started.
Plus, you’ve likely geared your Amazon listings for a B2C focus so some Amazon Listing Optimization will be in order to appeal to a business buyer.
If you needed help with getting your products in front of B2B customers, I am an Amazon Consultant that can make that much quicker & easier for you.
Amazon B2B & Amazon Business Everything You Need To Know
The term “B2B” may not have been synonymous with Amazon, but that is changing and those who take advantage will reap the benefits.
Amazon B2B is low hanging fruit for businesses offering business supplies where the numbers and margins make sense.
Mind you, “business supplies” can mean a lot of things.
Opportunity to sell Amazon B2B could range from items businesses need to use around the office, warehouse or factory to items that businesses will need for promotional materials.
Amazon B2B through Amazon Business is a quick & easy way to offer options for businesses to buy in bulk and build a relationship with you that can offer a massive lifetime value per customer.
This post originally appeared on The Source Approach eCommerce Consultancy Blog here: Amazon B2B: EVERYTHING Sellers Need To Know About Amazon Business